How can I message my bookkeeper ?
Go to "Messages" section after login to contact your bookkeeper. Also you can book a call with your bookkeeper, click on "Book a Call" button. Our bookkeeper will contact you at your desired time.
How do I upload files to GoMunshi ?
You can upload all your sale bills in Upload Bills -> Sales section.
You can upload all your purchase bills in Upload Bills -> Expenses section.
Any other document required to complete the service can be uploaded in Upload Bills -> Others section.
All the Bank statements will be uploaded in Upload Bank Statement section.
How do I delete a file ?
You can only delete your file if the status of the file uploaded is "Unprocessed".
You cannot delete the uploaded file if the status of the file is "Processed" as the bookkeeper in GoMunshi has already entered the details of the uploaded bill in the accounting software.
In case, you want to delete the file, which is "Processed", please contact your bookkeeper. Your bookkeeper will first remove the details of the uploaded bill from accounting software. Afterwards, your bookkeeper will change the status of the uploaded bill from "Processed" to "Unprocessed".
How do I download my uploaded files ?
Go to Upload bills section. Check the boxes beside the uploaded files you want to download. Click Download.
Can I use my phone or tablet to access your app ?
The GoMunshi web app is designed for desktops and requires a large screen and full browser. Other devices may not display the app correctly.
I’m seeing a bug with the app. What should I do ?
If you run into any bugs in the app, please contact your bookkeeper with the details of the issue so it can be addressed by GoMunshi’s engineering team.
Do you provide GST Invoicing ?
Yes. We have GST Invoicing feature in the interactive dashboard. You can use the feature to raise GST invoices. Details of Customer and Products gets saved automatically in our database. Therefore, you don’t have to enter the same details again and again.
Do I have to upload the sale invoice, which I have created with your GST Invoicing feature ?
No. If you have used our GST Invoicing feature to raise your sale bill, then on clicking the submit button, it gets uploaded automatically in your Upload bill -> Sales section.